You have 14 days after delivery to return a product purchased through Village PM Canada. Please note that you are responsible for the cost to return your product to our warehouse in North Vancouver.

To be eligible for a return, your item must be unworn, unused and in the same condition that you received it. You will also need your receipt or proof of purchase.

To apply for a return, please contact us at customer@village-pm.ca. Make sure to include this information in your e-mail:

- Full name
- Order number
- Reason for return

If your return is accepted, we’ll send you an e-mail with instructions on how and where to send your package. Items sent back to us without an initial return request are never accepted.

How will I be refunded for my return?

Once we’ve received and inspected your return, we will let you know if we can refund your order. If so, you will automatically be refunded via your original payment method. Please note that we do not refund shipping costs and that it may take a few days for your payment method to process and post the refund. 

How do I apply for a return?

To apply for a return, please contact us at customer@village-pm.ca. If your return is accepted, we’ll send you an e-mail with instructions on how and where exactly to send your package. Please note that you will have to send your package to our warehouse in France. Items sent back to us without an initial return request are never accepted.